Customer Testimonials
Great customer service frm Natt Mathew the salesman and Matthew in finance! I have my last 4 vehicles with Classic. Thank you kindly.
Fast service and waiting was a little over an hour, my car was also washed!
Good Service.. They'll Work With You on an Agreement To Let You Drive Out In What Vehicle You Dreamed Of
Everyone here was super attentive from the moment I walked in! Billy was a great and listened to everything I wanted!
Very satisfied with Nissan Rogue and salesman Ryan very helpful. Would recommend to friends. and family.
Joey Boudreaux is awesome! Customer service was excellent and my Telluride was restored perfectly. If you need body work. Joey B. is your guy. Thank you Classic!
All personnel were very friendly and quite accommodating. Great experience without having the normal new car buying pressure.
This was a great time for me. Classic Chevrolet treated me with respect very nice people thank you for helping me.
Jairo was very helpful in finding the best solution for my needs. The car is great and the process of buying it was smooth.
Efficiency great service kind on time respected trustworthy trendy quality professional fair knowledgeable profiency good customer care excellent
I really appreciate the kindness from Tim Bridges was one of the best salesman they have at Classic Chevrolet
Very professional and knowledgeable. Really appreciate the information and deal we received. Chris Patrick great salesman.
very nice and fast would use again. I bought from them and will continue to use them.
Lisa in service dept was great. she was knowledgeable and professional. knew her stuff. Would have perrferred a shorter service time but I understood the issue takes sometime.
Great amazing job!!!will return for my next purchase job well done !!! Outstanding customer service
Helpful, hard working and honest. Stuck by their word on honoring our original deal. Made the entire buying process smooth and efficient. Go see Marty if you want a good deal on a used pickup truck. They even accept trade ins.
David and Wesley were very courteous and knowledgeable. This is the 8th vehicle we have bought from Classic. Everyone was friendly and helpful.
My wife and I were just glancing around for a used truck and a gentleman by the name of Denzel came to us and offered his assistance. This gentleman went beyond helping us. He actually found us the truck we had been looking for and stayed with us through the whole purchase process. He gets a 100 out of 10 from my wife and I. Henry and Brenda
Second time this year experiencing the same issue on a 2026 Equinox, according to Classic Chevrolet the problem was fixed 5 months ago, same error message on a brand new 2026 Equinox, not good.
The Best dealership in BeaumontTexas. The sales manager Jerry Ardoin is very helpful in getting you exactly what type of vehicle you want and making it happen. My sales person, Carlos is very knowledgeable about the vehicle and making you feel comfortable in making your choice
Wonderful experience and wonderful workers. Made my visit there very easy and quick. Will return for my next purchase.
Bruce is a great salesman and very knowledgeable of the various vehicles that Classic offers.
Very pleased with the customer service !! Will definitely bring my vehicle back for future maintenance.
These guys are always so helpful and patient and really kind and always smiling! Make me feel really comfortable and they always provide awesome service ty!
Classic made buying a car easy and affordable. 10/10. Would definitely recommend. Do yourself a solid and get a “new to you” car today.
I purchased a vehicle back in 2020 and I didn't have any problems so I decided to go back to classic in Beaumont
I was lucky to find exactly what I needed and wanted at the price that was competitive with any deal. Got a great price for my trade.
Great people and great place to get a good used or new car or truck or whatever it is you are looking for
I Don't really trust the service department from my past experiences, and would not recommend them.
Very smooth and quick process, was extremely pleased with the entire experience. Definitely reccomened Jairo if you’re needing a new car!
Excellent service they really worked hard to get what was needed from my insurance company. Any questions I had were quickly answered. Thanks for the great service and work.
Always very nice. They keep you updated on services.Alwsys a clean environment! Bathrooms and all!
I will never go back unfortunately. 2 hour drive over there just to tell me someone is already going to be looking at the vehicle even after I told them I’m on the way. Once arrived the vehicle was ready however engine lights were on. I made a deal to buy it once it was fixed with my banks preapproval and was told they can’t accept it and they will finance me at a higher apr. we agreed to a cashiers check and days later when the truck was “fixed” I drove another 2 hours to get it. Another engine ... Read More DealerRater - Jul 17, 2026
The employees are always very helpful and friendly. the service dept is amazing. the cashiers were very friendly
They help me out. I like my kiv. The seller was nice and to the point
Our sales men were amazing and really took the time to help get our daughter her dream car for her 18th Birthday!
Quick n easy to get a service appointment. Got my vehicle in n out in a record amount of time
My sales rep David. Not David Greer but the other David needs to work on his communication skills. The service rep David was super professional. But the sales rep David overall I would give him a D. His lack of communication and lack of response is HORRIBLE. Not sure if he has customer service experience but he can really use a refresher.
I had a great experience at Classic Chevrolet. The repair of my vehicle went so smooth I could not have asked for better treatment.
Brock is the nicest man we have had sell us a vehicle. Great personality and made everything very easy and was very helpful with all of our questions. And we had a lot. Thank you again Brock!
Pleasantly surprised at the work ethic and integrity of both Brock in sales, and Conrad in Finance. In comparison with other dealerships I have dealt with in the past, I am happy to find such quality. Five stars to both.
Classic GMC is a known, trustworthy dealer of which I have already purchased a new vehicle.
Cody Williams was the best! Knowledgeable, honest, quick and straightforward! We will be returning for our next purchase for sure!
They helped me keep in my price range and took care of everything, took very good care of me
Very polite ppl, greet you soon as you inter the dealership, very hospitable, will refer other ppl,- p.s, Mrs.Amanda Johnson was very helpful and showed great generosity
Edgar was a great associate. Started out with a call and text and ended up having the truck out and everything ready by arrival and made the process easy
Bruce was GREAT! He took time out to show me how the features worked on the car and answered all my questions.
The service I received was great I will be back if a problem comes around again
Getting my vehicle serviced here is always a good experience. The associates are always very helpful and friendly.
I LOVE Classic Service Department. They take superior care of me and my truck. I completely trust them and would go no where else!
Great service! Everyone was extremely helpful and accommodating with the replacement of my car windshield.
As much as I hated to have to go through a Collison, I can say the staff at Classic Collison department made it a lot easier. Alex Page looked after my needs and helped me to understand what was going on.
So fat,, service has been timely, professional. Mrs Fisher in service was just wonderful and very helpful.I have no complaints about the service department.
Great service. Very convenient, staff was very accomodating and took great care of my family in getting the maintenance completed on our car
It was an absolute pleasure working with David and his team, I bought a GMC 1500 AT4, nicest truck I’ve ever owned. This is the third truck I have bought from Classic, it won’t be the last. Thanks
Morgan and the team at Classic SETX were great to work with. No hassle and smooth process.
The service department is very helpful and friendly. Melissa was very nice and will ask for her next time I call for service.
Everyone was extremely nice throughout my whole experience with the service department in my vehicle was done in no time.
Service was good but I walked around outside when I couldn't take any more of the Fox News channel, it would be nice to a remote control for the customers in the service waiting area to switch the channels.
Great experience and friendly environment. Would highly recommend to anyone and will be using this dealership in the future.
Repair seems to be what I needed. Took a week to get done and happy to find out one of my issues was under warranty. Labor charge was quite high is only dissatisfaction.
Jairo is the best salesperson ever. Everything was explained and went very smoothly. Couldn’t ask for a better salesman!!
Very responsive and kept me up to date with the status of my truck. Everything completed in a very timely manner.
Nice friendly service. Really appreciated the discount that was sent to me that I was able use.
Great Service!Thanks for delivering both cars to my home! James McNutt is a women!
Nic was a great salesman he walked us through the whole buying experience. Kelly Andrus was very helpful making sure we got the right salesperson . We will definitely be buying from Classic Kia again.
Classic has the best team ever! Easiest, no hassle purchase ever! Love me some Classic Chevrolet!
Mr. Shane. Was very knowledgeable and attentive. Also preformed with a good attitude. Took a list of things that I was looking for and the suggestion hit it all.
They help me get my first choice and salesman were patient with me. They understood I wanted to upgrade for something bigger than I had.
Matt was awesome. He helped me through the process of getting my first vehicle. I true appreciate all the help and aid this Classic Kia team gave me. Love my new car!
Everyone was so helpful and nice. the body work was complete in a timely manner
No communication with customer.. Never got invoice from them. Hung phone up on mw when tried to talk.
This was the best and easiest car deal ever. Braylen is a great guy, ask for him to get a good deal.
Oil change appt toon over 2 hours why have an appt everyone was complaining about the same thing. My truck was in finishing up status for over 1.25 hours
The staff really friendly. Everyone was polite. Went in to have a light bulb replaced.
Roy was blessing. Very aware of our situation and worked with us. The transaction was smooth.
The reps are usually thorough and knowledgeable about your vehicle. However, it’s usually a long wait for service of my vehicle.
I recently purchased a Certified Pre-Owned 2025 Acura MDX from Classic Acura, and the entire experience exceeded my expectations. My salesperson, Rocky Willis, was outstanding from start to finish. He was knowledgeable, professional, and never made me feel pressured during the process.
Rocky took the time to answer all of my questions, thoroughly explain the features of the MDX, and made sure I was comfortable with every aspect of the purchase. The vehicle was exactly as represented—clean, well-prepared, and in excellent condition. The Certified Pre-Owned program gave me additional confidence in my purchase.
What impressed me most was Rocky’s ... Read More DealerRater - Jun 9, 2026
We had a wonderful experience at Classic Cadillac. Our salesman Cody Williams was so professional and easy to work with. We are happy with the deal he gave us on our car!
Even though my last oil change visit was a lengthy wait, I still maintain to say yall have the best customer services and communication skills. Continue to be great at what yall are doing for customers, it’s amazing.
The service lady was very helpful. Keep me up dated what was going on with my truck. Let me know if parts were on back order
Honestly, we had a very pleasant buying experience at Classic Chevrolet. The whole purchase was fast, efficient, and transparent. Highly recommend Marty, our salesperson.
Our paperwork was prepared when we got there. Our car was detailed beautifully. Anthony, Savannah, Chris and Danny were very helpful in every step of the process. They had us on our way feeling confident within one hour after arriving. The process was painless. Thanks to all of you!
Friendly and very helpful people greeted me when I arrived. And my appointment either David Greer was, as it always is, excellent. He is a professional and personal kind of guy. ThAt’s why my family have bought so many cars from him.
My salesman understood the assignment. I had only 2 request which were met without question. The process was so professionally done. All of the employees were thrilled for me as well as the salesman. The new state of the art finance room is mind blowing with the technology. Overall Classic Chevrolet Beaumont has earned a new customer for life.
Had my truck there for warranty service,Both times it was issue with info screen, It took them a week to even look at it then order parts. Both times they kept truck for over 2 weeks.No communication from them unless I called. Since truck was drivable if they are that busy seems like you could make an appointment for them to troubleshoot instead of keeping vehicle for over 2 weeks for minor labor time.
Horrible customer service from the manger and the service lady as well. Accused me of physically damaging my own brand new vehicle.
This service department has been broken for YEARS!!!. I only visited due to a warranty issue which took 2 visits and multiple phone calls. Communication between service writers is terrible and follow up is non existent. I've driven GMC products for 50 years but will not be doing so in the future. Had to get a Service Manager involved to finally resolve.
Had no problems with the service dept she was very helpful and it is very much appreciated
Bilal the sales person did a great job and we appreciate all he did for us? The same can not be said of the management. None of them showed there faces when we picked up the car. In addition the sales mgr did not give me the ceramic coat paperwork nor warranty! This was not stipulated when we agreed to the sales price. I only found out when I asked for the paperwork and usual package one receives for the ceramic coating. Again Bilal did a great job !!
Wonderful, no pressure buyer experience with a knowledgeable salesman. Everything was transparent and straightforward. I was very relieved.
I recently purchased a car and had a generally positive experience. Luis the salesperson was very friendly, approachable and not pushy at all. Which made the process comfortable.
There was, however, some miscommunication regarding the amount I agreed to put down, which created a bit of confusion toward the end of the process. Additionally, when trying to resolve the issue, the loan processor wasn’t very flexible and simply stated that the bank was closed since it was a Friday evening. That part felt a bit frustrating and could have been handled with more understanding or effort to find a ... Read More DealerRater - May 27, 2026
I enjoyed the car buying experience at Classic Chevy. All employees were nice, friendly and professional.
Jairo was very helpful in the whole process! I would highly recommend him as a salesperson at Classic Chevy.
The entire process was effortless, and the customer service was exceptional. I’ll definitely be returning when needing another vehicle .
We are a repeat customer of Classic Kia. Service we have received over the last 2 1/2 years has been a positive experience. Our sales representative Matt Key has been wonderful on first and recent purchase. Manager, sales representative, service department all have done an exceptional job! It is worth the drive for the service, professionalism, and care you will receive.
Easiest buying experience me and my wife have ever had. Was worth the small trip to Beaumont to deal with Zach Chris and Danny at classic Acura.
Overall, the recent experience with the sales team was good. However, the experience with Conrad Cooper was extremely disappointing and left a very negative impression. His attitude was not helpful, and his manners and lack of professionalism made the experience worse rather than better. His customer service approach was unpleasant and unacceptable, resulting in a truly disappointing and negative experience. While the general experience was good, I would not recommend doing business with Conrad Cooper based on his conduct, lack of good manners and poor customer service.
Good car dealership very respectful no worries if yu looking to buy a car this this best place to be
Excellent experience at Classic Chevrolet Beaumont. The process was fast, smooth, and very professional. The staff was friendly, trustworthy, and made everything easy from start to finish. Highly recommended! I highly recommend Roy
