Customer Testimonials
I am unhappy with their pre-sale inspection due to I am now without a vehicle due to mechanical failure that could have been caught with a thorough inspection
It is a great place; the people are very nice and the service is excellent. Thanks, Classic Cadillac!
I stopped by the dealership and talked to the young man at quick service and explained to him my touch screen that operates my phone and radio was not working so he was nice and tested my battery for me and then checked if it was sending a code. Neither was the case so he told me to talk to the service center to see if they could help me. That’s when the person at counter told me I would have to leave my new truck there for approximately 10 until a service technician could look for the problem because ... Read More DealerRater - Sep 2, 2026
Bruce was extremely polite, and attentive and did not pester you during the buying process. He gave you space and was patient with our needs.
Fast, friendly service I went to the online portal and filled out all my information set the date and time for the service and when I arrived at the dealership, they had all my information drop my key off. I had a courtesy ride back to the house and my vehicle was ready in a couple of days which they kept me posted on the status when I did return to the dealership for pick up the cashier was very nice and polite and the vehicle was parked right outside and ready to go.
Clean, friendly and welcoming. Provides water, snacks and complimentary services. It’s always a great vibe.
Great dealership, great selection of vehicles. My salesman was and is very accommodating. What else can I say?
Great work! Friendly customer service. Best place for service in Beaumont Texas. Will be coming back.
Easy to make appointments. Excellent service every time I bring one of our vehicles to them.
They delay too much and looted peoples by showing that big problem but in actual its a very minor problem
Great sales staff, and finance dept quick and efficient, Highly recommend using them for your next purchase
Service is very good for oil change and tire rotation. Attendants are always very helpful and friendly.
We had a good experience at Classic. The have a good selection of vehicles to look over, the salesman was pleasant, knowledgeable and patient, and the purchase went smoothly and reasonably short timing. We will shop there the next time we need a vehicle.
Very helpful and friendly. Great service, quick and effective. Nice waiting room for customers with snacks and beverages.
Have used Classic Chevrolet service multiple times and every time has been great . I will use them always.
Austin was amazing to work with! I bought my last vehicle from him as well. Got me in and out as quickly as possible!
the scheduling of my vehicle, the attitude and service of the maintenance people, and the overall service were all excellent including the valet driver.
They did an outstanding job of making sure my vehicle was back in my hands on time with excellent customer service.
Very knowledgeable and reasonable prices. Bruce Borque is a great representative to deal with when purchasing a new truck.
Had a $15.00 rebate coupon for a new battery & cabin air filter. Told the service writer I wanted the OEM filter. When I filled out the online forms, the battery rebate was approved, but the cabin air filter was denied. A closer look at the service paper work, It stated that "customer approved a new non-OEM cabin air filter. Installed a new cabin air filter." That is a total lie (#!). I was never asked & never approved a non-OEM filter. Had a phone conversation with David, Express Service Manager. He offered to install an OEM filter at my ... Read More DealerRater - Aug 24, 2026
They discovered that our concern was covered by warranty after ours had run out. Fixed the problem with our glow plug for free!
Tim is excellent at finding you what you want and getting you in the seat.Nice person to deal with and for a bonus the finance department is top notch.
I was very pleased with my service. They assisted me promptly and got me go8ng
The purchase process was easy and smooth. Management came to my office to complete the paperwork.
Took 3 weeks before even looking at my vehicle with no communication. Just would like to know what the progress is one way or the other.
Great customer service frm Natt Mathew the salesman and Matthew in finance! I have my last 4 vehicles with Classic. Thank you kindly.
Fast service and waiting was a little over an hour, my car was also washed!
Good Service.. They'll Work With You on an Agreement To Let You Drive Out In What Vehicle You Dreamed Of
Everyone here was super attentive from the moment I walked in! Billy was a great and listened to everything I wanted!
Very satisfied with Nissan Rogue and salesman Ryan very helpful. Would recommend to friends. and family.
Joey Boudreaux is awesome! Customer service was excellent and my Telluride was restored perfectly. If you need body work. Joey B. is your guy. Thank you Classic!
All personnel were very friendly and quite accommodating. Great experience without having the normal new car buying pressure.
This was a great time for me. Classic Chevrolet treated me with respect very nice people thank you for helping me.
Jairo was very helpful in finding the best solution for my needs. The car is great and the process of buying it was smooth.
Efficiency great service kind on time respected trustworthy trendy quality professional fair knowledgeable profiency good customer care excellent
I really appreciate the kindness from Tim Bridges was one of the best salesman they have at Classic Chevrolet
Very professional and knowledgeable. Really appreciate the information and deal we received. Chris Patrick great salesman.
very nice and fast would use again. I bought from them and will continue to use them.
Lisa in service dept was great. she was knowledgeable and professional. knew her stuff. Would have perrferred a shorter service time but I understood the issue takes sometime.
Great amazing job!!!will return for my next purchase job well done !!! Outstanding customer service
Helpful, hard working and honest. Stuck by their word on honoring our original deal. Made the entire buying process smooth and efficient. Go see Marty if you want a good deal on a used pickup truck. They even accept trade ins.
David and Wesley were very courteous and knowledgeable. This is the 8th vehicle we have bought from Classic. Everyone was friendly and helpful.
My wife and I were just glancing around for a used truck and a gentleman by the name of Denzel came to us and offered his assistance. This gentleman went beyond helping us. He actually found us the truck we had been looking for and stayed with us through the whole purchase process. He gets a 100 out of 10 from my wife and I. Henry and Brenda
Second time this year experiencing the same issue on a 2026 Equinox, according to Classic Chevrolet the problem was fixed 5 months ago, same error message on a brand new 2026 Equinox, not good.
The Best dealership in BeaumontTexas. The sales manager Jerry Ardoin is very helpful in getting you exactly what type of vehicle you want and making it happen. My sales person, Carlos is very knowledgeable about the vehicle and making you feel comfortable in making your choice
Wonderful experience and wonderful workers. Made my visit there very easy and quick. Will return for my next purchase.
Bruce is a great salesman and very knowledgeable of the various vehicles that Classic offers.
Very pleased with the customer service !! Will definitely bring my vehicle back for future maintenance.
These guys are always so helpful and patient and really kind and always smiling! Make me feel really comfortable and they always provide awesome service ty!
Classic made buying a car easy and affordable. 10/10. Would definitely recommend. Do yourself a solid and get a “new to you” car today.
I purchased a vehicle back in 2020 and I didn't have any problems so I decided to go back to classic in Beaumont
I was lucky to find exactly what I needed and wanted at the price that was competitive with any deal. Got a great price for my trade.
Great people and great place to get a good used or new car or truck or whatever it is you are looking for
I Don't really trust the service department from my past experiences, and would not recommend them.
Very smooth and quick process, was extremely pleased with the entire experience. Definitely reccomened Jairo if you’re needing a new car!
Excellent service they really worked hard to get what was needed from my insurance company. Any questions I had were quickly answered. Thanks for the great service and work.
Always very nice. They keep you updated on services.Alwsys a clean environment! Bathrooms and all!
I will never go back unfortunately. 2 hour drive over there just to tell me someone is already going to be looking at the vehicle even after I told them I’m on the way. Once arrived the vehicle was ready however engine lights were on. I made a deal to buy it once it was fixed with my banks preapproval and was told they can’t accept it and they will finance me at a higher apr. we agreed to a cashiers check and days later when the truck was “fixed” I drove another 2 hours to get it. Another engine ... Read More DealerRater - Jul 17, 2026
The employees are always very helpful and friendly. the service dept is amazing. the cashiers were very friendly
They help me out. I like my kiv. The seller was nice and to the point
Our sales men were amazing and really took the time to help get our daughter her dream car for her 18th Birthday!
Quick n easy to get a service appointment. Got my vehicle in n out in a record amount of time
My sales rep David. Not David Greer but the other David needs to work on his communication skills. The service rep David was super professional. But the sales rep David overall I would give him a D. His lack of communication and lack of response is HORRIBLE. Not sure if he has customer service experience but he can really use a refresher.
I had a great experience at Classic Chevrolet. The repair of my vehicle went so smooth I could not have asked for better treatment.
Brock is the nicest man we have had sell us a vehicle. Great personality and made everything very easy and was very helpful with all of our questions. And we had a lot. Thank you again Brock!
Pleasantly surprised at the work ethic and integrity of both Brock in sales, and Conrad in Finance. In comparison with other dealerships I have dealt with in the past, I am happy to find such quality. Five stars to both.
Classic GMC is a known, trustworthy dealer of which I have already purchased a new vehicle.
Cody Williams was the best! Knowledgeable, honest, quick and straightforward! We will be returning for our next purchase for sure!
They helped me keep in my price range and took care of everything, took very good care of me
Very polite ppl, greet you soon as you inter the dealership, very hospitable, will refer other ppl,- p.s, Mrs.Amanda Johnson was very helpful and showed great generosity
Edgar was a great associate. Started out with a call and text and ended up having the truck out and everything ready by arrival and made the process easy
Bruce was GREAT! He took time out to show me how the features worked on the car and answered all my questions.
The service I received was great I will be back if a problem comes around again
Getting my vehicle serviced here is always a good experience. The associates are always very helpful and friendly.
I LOVE Classic Service Department. They take superior care of me and my truck. I completely trust them and would go no where else!
Great service! Everyone was extremely helpful and accommodating with the replacement of my car windshield.
As much as I hated to have to go through a Collison, I can say the staff at Classic Collison department made it a lot easier. Alex Page looked after my needs and helped me to understand what was going on.
So fat,, service has been timely, professional. Mrs Fisher in service was just wonderful and very helpful.I have no complaints about the service department.
Great service. Very convenient, staff was very accomodating and took great care of my family in getting the maintenance completed on our car
It was an absolute pleasure working with David and his team, I bought a GMC 1500 AT4, nicest truck I’ve ever owned. This is the third truck I have bought from Classic, it won’t be the last. Thanks
Morgan and the team at Classic SETX were great to work with. No hassle and smooth process.
The service department is very helpful and friendly. Melissa was very nice and will ask for her next time I call for service.
Everyone was extremely nice throughout my whole experience with the service department in my vehicle was done in no time.
Service was good but I walked around outside when I couldn't take any more of the Fox News channel, it would be nice to a remote control for the customers in the service waiting area to switch the channels.
Great experience and friendly environment. Would highly recommend to anyone and will be using this dealership in the future.
Repair seems to be what I needed. Took a week to get done and happy to find out one of my issues was under warranty. Labor charge was quite high is only dissatisfaction.
Jairo is the best salesperson ever. Everything was explained and went very smoothly. Couldn’t ask for a better salesman!!
Very responsive and kept me up to date with the status of my truck. Everything completed in a very timely manner.
Nice friendly service. Really appreciated the discount that was sent to me that I was able use.
Great Service!Thanks for delivering both cars to my home! James McNutt is a women!
Nic was a great salesman he walked us through the whole buying experience. Kelly Andrus was very helpful making sure we got the right salesperson . We will definitely be buying from Classic Kia again.
Classic has the best team ever! Easiest, no hassle purchase ever! Love me some Classic Chevrolet!
Mr. Shane. Was very knowledgeable and attentive. Also preformed with a good attitude. Took a list of things that I was looking for and the suggestion hit it all.
They help me get my first choice and salesman were patient with me. They understood I wanted to upgrade for something bigger than I had.
Matt was awesome. He helped me through the process of getting my first vehicle. I true appreciate all the help and aid this Classic Kia team gave me. Love my new car!
Everyone was so helpful and nice. the body work was complete in a timely manner
No communication with customer.. Never got invoice from them. Hung phone up on mw when tried to talk.
This was the best and easiest car deal ever. Braylen is a great guy, ask for him to get a good deal.
Oil change appt toon over 2 hours why have an appt everyone was complaining about the same thing. My truck was in finishing up status for over 1.25 hours
The staff really friendly. Everyone was polite. Went in to have a light bulb replaced.
